You can send a secure message by logging into Barclaycard online servicing (if you haven’t already) and selecting 'Help, messages & phone numbers', which you'll find under 'Help' in the top menu.
Please note, you’ll have 5 minutes to complete your message. When there’s 2 minutes of your session remaining, we'll ask you if you want to extend the session. Just click the ‘Add more time’ button, to give yourself another 5 minutes to continue with your message. You can extend your session as many times as you like.
We'll reply to you as soon as possible.
Log into Barclaycard online servicing.