Barclaycard customers are 100% financially protected against credit card fraud (for both Chip and PIN and contactless payments).
From time to time, we may call you to ensure that the spending we’re seeing on your account is genuine. These calls have nothing to do with your credit worthiness – we're simply trying to ensure that the person using your card is you.
If you suspect there’s been fraud on your account, please contact us immediately on 0800 151 0900. We also offer a Next Generation Text or SignVideo service. For more information, visit barclaycard.co.uk/accessibility
For call charge details, visit barclaycard.co.uk/personal/call-charges