Why am I prompted to log into the Barclaycard app when I try to use my Contactless Mobile?

To protect you against fraud, we’ll ask you to log into the Barclaycard app occasionally. This is to ensure the device is in your possession.

Other popular questions about contactless payments

Apple Pay

How secure is Apple Pay?

What is the maximum Apple Pay transaction amount?

How do I return goods I've purchased using Apple Pay?

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Contactless Mobile

What is the maximum Contactless Mobile transaction amount?

Why was my Contactless Mobile transaction unsuccessful?

I have my device in a case, will this affect my use of Contactless Mobile?

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General Information

Do I have a daily limit for contactless payments? 

Can I turn off the contactless functionality on my card?

I carry both my contactless debit/credit card and my Barclaycard in my wallet, which one will be debited if I tap my wallet on a reader?

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TFL Network

How will Transport for London (TfL) travel charges be shown on my card statements?

What should I do if I think I've been charged the wrong amount or if I accidentally touch my contactless Barclays debit card or Barclaycard on a card reader?

What should I do if my Barclays Debit card or Barclaycard is lost or stolen?

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