If your income is being impacted by coronavirus, we want to help. You may be eligible for a Barclaycard payment holiday which means that you won’t need to make your usual payments for up to three months. The quickest and easiest way to apply is to fill in our online form. Please read the information carefully.
If your income has not been impacted by coronavirus, it’s important you still pay your bill if you can. Your credit score won't be affected if you can make at least your minimum payment within 14 days of the payment due date, as long as you were up to date last month.
We know it’s a worrying time, which means lots of people are trying to get through to us on the phone. We’ve fewer colleagues to speak to you in our contact centres as a result of the coronavirus outbreak. This is having a big impact on call wait times so please only call if there’s an immediate impact on your finances caused by the coronavirus pandemic. Thanks for bearing with us.