Why has my Amazon Gift Card been returned?

If your gift card has been returned to your rewards balance it might be a technical error, or you might need to re-link your Amazon account to your Amazon Barclaycard.

If you still need help, send us a message from the 'Help' section of our app.

Other popular questions about credit cards

Amazon Barclaycard

How can I pay my bill?

Which Amazon partners can I earn 1% with on my Amazon Barclaycard?

How do I change the Amazon account that's linked to my Barclaycard and earn rewards?

View all

Barclaycard Cashback Rewards

What is Barclaycard Cashback rewards?

How do I register for Barclaycard Cashback Rewards?

I’ve got more questions about the Barclaycard Cashback Rewards offers is there anywhere I can go?

View all

Card benefits

What benefits and offers do I get as a Barclaycard cardholder?

Can I see a copy of my credit card benefits online?

What is Emergency Cash Advance and Emergency Card Replacement?

View all

Cashback

What happens if I lose my Barclaycard Cashback card?

View all

Changing my Barclaycard

Can I change to a different card?

What happens to my offers if I change to a different card?

If I change to a different card what happens to my cashback?

View all

General information

How do I close my Barclaycard account?

How do I order a replacement Barclaycard?

View all

Hilton Honors Rewards

How does the Hilton Honors Platinum Visa points scheme work?

How can I find out how many Honors points I've earned using my Hilton Honors Platinum Visa?

How do I know what my Hilton Honors tier status is?

View all

View my card details

Is there a limit on how much I can spend using my card details in the Barclaycard app?

I've received my new card in the post including instructions to go online and activate it. I've already done this in the Barclaycard app, do I need to activate it again?

I have reported my card lost/stolen - what happens to my card details in the Barclaycard app?

View all