I've received a text message/email about something called Barclaycard Track It - is this from you?

Yes, we're sending some customers an introductory text message, with a link to Barclaycard Track it. This is our service, that lets you conveniently check the status of your complaint online.

Other popular questions about customer services

Complaints

How do I contact you if I want to discuss a complaint that I've already raised?

How do I make a complaint?

Will you need to call me to discuss my complaint?

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General information

I need to contact Barclaycard customer services from abroad - what number do I need to call?

What is your postal address for queries?

Can I see a copy of my credit card terms and conditions online?

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PPI complaints

What if I need to make a PPI claim?

How can I claim on my PPI if I'm unable to work?

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