I kept my account open because my interest rate was reduced last month. Why didn't you tell me about this change then?

It's a legal requirement for us to tell customers about any changes to their Terms and Conditions. We've given all of our customers notice about their interest rates moving in line with the Bank of England Base Rate, so you can see how this may affect you.

You can find more information about the Base Rate by:

You can also see the latest Bank of England Base Rate announcements, any previous rate changes and sign up for updates at bankofengland.co.uk.