Payment Protection Insurance (PPI)

We recently wrote to you as our records show that you purchased a PPI policy. We’ve identified problems with the sale of some PPI policies, which may mean we’ve mis-sold you PPI – but this will depend on your individual circumstances.

If you think we may have mis-sold you PPI, or you have been affected by any of the problems identified in the letter we sent you, you should raise a complaint and quote the reference number on your letter.

If you wish to raise a complaint about any other Barclays policies where we have not written to you, you can follow our How do I make a PPI complaint  process.