We can help you with most things using SignVideo, but if you want to make a balance or money transfer, change your credit limit, or view your PIN, you’ll need to do this through Barclaycard online servicing .
The SignVideo service is available Monday to Friday from 8am to 6pm (excluding Bank Holidays) and is free from your home computer.
Just make sure you've got the following:
You’ll need to download a one-off plug-in the first time you use the service. This will ensure good video quality and that the call is completely secure.Connect now
If you have any problems using the service or need any technical help, please
contact firstname.lastname@example.org or call 0203 3880771. Read our call charges and information.