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The tools to stop fraud in its tracks

The Barclaycard fraud management team is your convenient gateway to a multi-faceted range of the world’s leading fraud solutions, fraud support and advice.

Spot suspicious behaviour online

Web session intelligence - Advanced Behaviour analytics

We can help you monitor consumer activity online, click-by-click, by enabling you to spot fraudsters in the browser session before they proceed to checkout. This means you can identify irregular behaviour and halt attacks on your website as they occur.

This award-winning solution can be up and running in days with no changes to your website.

Know who you're dealing with

Fraud screening - Detection and prevention

Our sophisticated fraud screening solutions can help you feel more confident that the customer you're doing business with is genuine. We provide over 200 global fraud tests and services all via one convenient portal allowing you to manage your transactions and validate customers and devices used to make orders.

Our Identity verification solution also assists you to ensure your customers are who they say they are - during e-commerce transactions. We also provide solutions for employment screening, tracing individuals or businesses, and for 'Know Your Customer' compliance.

Enjoy the confidence to trade in areas previously thought too risky, unlock revenue possibilities and add value.

Expose fraud wherever it's hiding

Fraud reporter

• Offers comprehensive up-to-date fraud data, offering visibility and understanding of fraudulent transactions.
• Gives you the opportunity to detect and intercept fraudulent transactions that have already been processed.
• Offers rapid fraud attack identification in real-time through Issuer Alerts.
• Provides daily reports detailing fraudulent transactions accepted by your business, as reported to VISA and MasterCard during the previous 24 hour period (72 hours following the weekend or 96 hours following a weekend and bank holiday).
• Gives advanced notification of fraudulent transactions you should refund to avoid chargebacks.
• Provides fraud data for you to feed into fraud screening tools to mitigate against further losses.
• Provides data for fraud trend analysis to help identify both current fraud risks and emerging threats. Also the full visibility of your fraud situation to monitor effectiveness of your primary fraud screening.

The right fraud solution for you

Consultancy services

Our independent fraud experts will work with you to create a bespoke package to help your business manage fraud and avert risk. From highlighting potential risks with a quick fraud health check to helping with ongoing projects and staff training. We provide assistance with every aspect of your fraud exposure.

Did you know?

Our service continually evolves. As technology improves, or your business changes and grows, we’ll introduce increasingly sophisticated fraud prevention tools.