We are aware that some Commercial Payments customers are currently experiencing technical issues accessing the Corporate Online Servicing platform. It is our priority to resolve these issues and we apologise for any inconvenience caused. We anticipate these issues will be resolved very shortly. Please contact your company system administrator in the first instance.
Having trouble with online servicing?
Online servicing has a new way of logging in. Our step-by-step guide shows the new login process and our troubleshooting guide can help with other issues related to login.
Company System Administrators - if you are unable to log into online servicing, please contact your Account Development Manager or Technical Helpdesk in the first instance, so we can assist you to access online servicing, obtain statements, download reports and perform other tasks.
Customers of our payments acceptance services are not affected and should continue to service online as normal.
Your accounts in one portal
Essential data reporting
Optional expense management
Logging in to corporate online servicing
You may have already heard about the Payment Services Directive 2 (PSD2). To help reduce fraud and enhance security for our customers in line with this regulation, we're making changes to the way you log in and access your online servicing platforms.
There will now be a new log in page and you will need to use an extra verification step to confirm it's really you. When you have logged in, you can select the online servicing platform you want to visit and continue as normal.
If you are accessing Centresuite or Precisionpay, you can go to the page you normally use to log in.
- To log in to your corporate online servicing accounts, you'll now need:
- Find helpful step-by-step instructions on how to access your online servicing platforms.
Essential data reporting
Get valuable insight at every level of your business with essential card spend reporting and data.
With options for running scheduled regular reports, you get data extracts with in-depth analysis to help you keep track of your business spending and reconciliation.
• Schedule daily, weekly or monthly spend reports
• Custom data extracts with up to 3 years of data
• 5 essential and 60 specialist reports available
• Schedule reports on behalf of your cardholders
• Roll up from all levels of job role in your business
Optional expense management
Save valuable time with optional expense management to process expenses digitally with receipt image capture technology.
With a fully configurable work flow, you can improve, track and audit spend data with dedicated codes and cost allocation across teams and projects.
• Staff can file and approve expenses easily
• Effectively allocate your budgets and spending
• Track spend in one place for future audits
• Set up email notifications and reminders
• Upload receipts and add descriptions for manager approval
Want to know more on corporate online servicing?
If you’d like to benefit from this service, we’re happy to talk through your individual needs at a time that suits you.
Call our payment experts on 0800 151 2584, Monday - Friday, 9am - 5pm