Our privacy and cookie policy

Please read our privacy policy carefully before using this website, which is referred to as "the Site”. In this policy, "we", "us", "our" and "ours" means Barclays Bank PLC and "you" means the person using the Site.

How and when we collect information about you

We collect personal and financial information from you or third parties every time you apply for a card or any other of our products. We also collect information about you when you register to use the services on this Site, or when you contact us. We may also gather information using cookies.

Sharing your information with others

We may need to pass on your information to people who provide a service to us. We only do this on the understanding that they keep your information confidential, and anyone to whom we may transfer our rights and duties. We may also disclose your information if we're required to do so by law. If we transfer your information to a service provider in another country, we'll make sure they agree to apply the same levels of protection that we apply in the UK. They will only use your information for the purpose of providing the service to us.

How long we keep your personal information on file

We won't keep your information for longer than necessary and will take steps to ensure that it's kept up to date. You have a right, under the Data Protection Act 1998, to ask what information we hold about you. You can do this by writing to us at:

1234 Pavilion Drive
United Kingdom


Please remember that any messages you send over the internet aren't secure unless they are encrypted. We're not responsible for unauthorised access by a third party or the corruption of any information sent to us. So for your own security, please don't send us any personal or account information by standard email.

Cookie Policy

What are cookies and how do we use them?

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites, or when you visit other websites that use the same cookies, they recognise these cookies, along with your browsing device.

Cookies do lots of different jobs:
  • Help us understand how this website is being used
  • Make it easier for you to navigate between pages efficiently
  • Remembering your preferences
  • Generally improving your browsing experience
  • Ensuring the marketing you see online is more relevant to you and your interests

How to manage the cookies on this website

We use cookies on our website to make your browsing experience better. By using this website you accept our use of cookies. You can control how cookies are placed on your device and remove existing cookies by simply changing your web browser settings.  However, please be aware that restricting cookies may affect the functionality of this website. For example, you would not be able to log into your Barclaycard online account if you disable cookies on your browser.

What type of cookies do we use?

The type of cookies used on most websites can generally be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories. They are: Strictly Necessary, Performance, Functionality and Targeting, which are explained as follows.

Strictly Necessary Cookies
These cookies are essential, as they enable you to move around the site and use its features - such as accessing secure areas. Without these cookies, services you've asked for can't be provided. These cookies don't gather information about you for the purposes of marketing, or remembering where you've been on the internet.

Performance Cookies
These cookies collect information about how you use a website. For example, which pages you go to most often, and whether you get error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works. They are not used to target you with online marketing. Without them, we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Functionality Cookies
These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. For instance, a website may be able to provide you with local weather reports or traffic news. These cookies can also be used to remember changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for, such as watching a video or commenting on a blog. The information these cookies collect are anonymous - they cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made, or personalise your browsing experience.

Targeting Cookies
These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Although these cookies can track your visits to other websites, they don't usually know who you are. Without these cookies, the online advertisements that appear will be less relevant to you and your interests.

What happens to cookies that have been downloaded in the past?
Cookies set prior to you changing your settings may still be on your computer. You can remove them using your browser settings.