ePDQ – simple online payment solutions
You may be new to e-commerce, or you may already have your own site but wish to keep costs down. To make the most of your online presence we have three solutions to help you take payments, grow your business and build customer confidence.
Whichever solution you choose will integrate with your existing systems increasing your customer presence and improving the way you engage with them, wherever they may be. As your business grows and changes, your chosen solution will evolve with it.
Apply todayChoose your solution
You can choose between a standard hosted payment page, a dynamic template-based payment page or an API/Direct Link option:
- ePDQ essential is our simple and secure entry-level solution for taking payments
Read moreIf you're new to online trading or only need very simple functionality, our entry-level service enables you to take payments online, simply and securely. Building customer confidence and helping to grow your business.
- Hosted payment page with option to display your logo
- Standard fraud-screening module
- Fully PCI DSS compliant solution
- Online management reporting
- e-terminal to also accept mail and telephone order payment
- Two accounts for administration.
Your customers will benefit from:
- Simple-to-use payment pages, creating consistency
- Fast, secure transactions
- Authorisation in seconds
- A recognised and trusted brand.
You will benefit from:
- Straightforward integration
- Management reports allowing you to access account and transaction details online
- Ability to accept all major credit cards.
- ePDQ extra is our solution for businesses who require increased functionality and configurability to meet their business need
Read moreWith more control over the payment process, it allows you to simply and securely take payments online with increased functionality available, improves the way you engage with your customers, and helps grow your online business.
- Dynamic template-based hosted payment page giving you more control of the customer payment experience
- Customisable fraud-screening module
- Fully PCI DSS compliant solution
- Your logo on the payment page
- e-terminal to also accept mail and telephone order payments
- Five accounts for administration.
Your customers will benefit from:
- Simple-to-use payment pages
- Fast, secure transactions
- Authorisation in seconds
- A recognised and trusted brand.
You will benefit from:
- Settlement options for greater flexibility, choosing when you take payments from your customer's card
- Management reports allowing access to account and transaction details online
- Ability to accept all major debit and credit cards.
Support you can trust
To help seamless integration, we can offer:
- A dedicated UK-based support team
- Technical info to help your web developer integrate ePDQ extra
- Updates to help you keep pace with technology and security compliances
- Integration and user guides.
- ePDQ extra plus is the most advanced of our e-commerce solutions offering you full integration via API/Direct Link,
and gives you maximum control over how you take payments and engage with your customers.
Read more
Jump to:
Getting started
A step-by-step guide to applying for ePDQ essential, ePDQ extra and ePDQ extra plus
| 1. | Apply using our standard application process to start accepting online payments. |
| 2. | Once we've processed your application, you'll receive a welcome letter with your next steps. |
| 3. | We will email you to confirm your login details to the ePDQ back office where you can access all of your user documentation. |
| 4. | You are then ready to start integrating ePDQ essential, ePDQ extra or ePDQ extra plus into your website and to carry out testing before going live. |
| 5. | When you're ready to go live, select the activation button in the back office. |
| 6. | Once you have completed this you will then need to contact Barclaycard to set your account to live processing. |
| 7. | Finally, we will send you a confirmation email to let you know your store's ready to start accepting card payments. |
Fees and charges
ePDQ fees and charges:
ePDQ essential is available either as a pay-as-you-go service or with a monthly contract. If you don’t know how much you might use our service, you can pay an upfront fee to set your account up and then only pay a flat rate percentage when you make a sale – there are no monthly fees. Alternatively, you might prefer to commit to a monthly contract and then pay lower transaction fees.
| ePDQ essential – pay-as-you-go*: | ePDQ essential – contract: |
|---|---|
* Pay-as-you-go pricing is still subject to our legal contract and terms and conditions. |
|
ePDQ extra and ePDQ extra plus pricing is contract-based and tailored to your business. It will consist of:
- Joining fee – to cover the cost of setting up your account
- Monthly Subscription fee – for regular use of the service
- Merchant service charge – the fee for processing credit and debit card payments. This is provided on a bespoke basis, depending on your business size and type
- Gateway fee – charged per transaction.
If you'd like to find out more about our secure, ePDQ extra and ePDQ extra plus payment solutions, or for your bespoke quotation, please contact us on 0800 61 61 61.
Useful info
Documentation
The following guides are available so you can understand how to use ePDQ. If a document is only relevant for one product, we’ve listed it separately.
Documents for all ePDQ e-commerce products:
How to use ePDQ including how to access and manage transactions.
How to process transactions via ePDQ.
Explains the basic integration of ePDQ to enable e-commerce payments.
Complements the Basic Integration Guide and provides more technical detail for all ePDQ integrations.
ePDQ essential
Configuration guide for how to configure your fraud settings if using ePDQ essential.
ePDQ extra and ePDQ extra plus
Configuration guide for how to configure your fraud settings if using ePDQ extra or ePDQ extra plus.
ePDQ extra plus only
How to integrate to ePDQ using our Direct Link API.
Additional Direct Link (API) configuration document contain 3-D Secure integration information.
Guide on how to automate report delivery.
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Peace of mind
For added protection, our range of solutions have a number of security measures in place.
- Enhanced fraud control
- Card Security Code (CSC) verification
- Customer address checks
- Fully compliant PCI DSS solution
- Ability to set different access levels for staff.
Need something more?
ePDQ extra plus
If your business has extensive e-commerce requirements, our ePDQ extra plus solution provides a wide range of options, including a full integration (API) for you to host your own payment pages.
ePDQ batch
An ideal solution for organisations that only need to upload batches of transactions, yet still want the process to be as simple and secure as possible.
