Creating a seamless customer experience
How do you create a seamless shopping experience? We surveyed 627 British businesses to get their views on payments and the customer experience.
A seamless payment experience can make the difference between one-off buyers (or even abandoned carts) and loyal customers.
As businesses face increasing pressure to invest in the right technologies, combat fraud across converging channels and comply with new regulations like PSD2, payments remain key to customer satisfaction.
In this whitepaper our experts set out the steps to transform transactions into experiences and redefine advantage in customer experience.
The global payments industry is experiencing unprecedented change. With technology transforming eCommerce, and 49% of organisations admitting to being victims of fraud, security has to keep up1.
But what will the second Payment Services Directive (PSD2) and Strong Customer Authentication (SCA) mean for your business?
Our whitepaper is a comprehensive guide to the new legislation, which concludes that compliance could be turned to a competitive advantage.