Corporate payments insights

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Gaining competitive edge in customer experience

Corporate payments insights

Transforming transactions into seamless customer experiences

A seamless payment experience can make the difference between one-off buyers (or even abandoned carts) and loyal customers. 

As businesses face increasing pressure to invest in the right technologies, combat fraud across converging channels and comply with new regulations like PSD2, payments remain key to customer satisfaction. 

In this whitepaper our experts set out the steps to transform transactions into experiences and redefine advantage in customer experience. 

Creating a seamless customer experience

How do you create a seamless shopping experience? We surveyed 627 British businesses to get their views on payments and the customer experience.

Tomorrow's paytech

From subdermal implants to ‘dine and dash’, we look at the future of payment technology and examine what new trends are likely to stay with us – and why.


IoT at Tech forum

At Barclays' fourth Tech Forum experts discussed how the Internet of Things is creating new revenue opportunities for businesses.


Combatting fraud and dealing with new regulations

Corporate payments insights

Demystifying the payment landscape

The global payments industry is experiencing unprecedented change. With technology transforming eCommerce, and 49% of organisations admitting to being victims of fraud, security has to keep up1.

But what will the second Payment Services Directive (PSD2) and Strong Customer Authentication (SCA) mean for your business?

Our whitepaper is a comprehensive guide to the new legislation, which concludes that compliance could be turned to a competitive advantage.

Data breach aftermath

No matter what precautions you take, you need to be prepared for the worst. Learn how to limit the damage of data breaches using other companies’ experiences.

How secure is 3D Secure 2?

It’s here in time for PSD2. But how secure is 3DS2 and will it really mean improved sales, better customer experience and fewer abandoned carts? Find out here.

5 trends from MPE 2019

How are regulations, new technology and fraud affecting payments? Here’s our overview of key trends from this year’s Merchant Payments Ecosystem event, taking in biometrics and PSD2.