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Can I cancel a card purchase made with my Barclaycard if I change my mind?

No, you’re unable to cancel a purchase or transaction after you’ve authorised it. If you’ve made a transaction and then changed your mind about your purchase, you would need to contact the merchant or retailer directly. However if you subsequently experience any issues with the transaction we may be able to assist if the transaction was cancelled in line with the merchant's cancellation policy.

Please either call our Disputes Team on 0800 008 008* or email**


* Our opening hours are Monday to Friday 9am to 5pm. View call charge information.

** Please include your surname and the last 12 digits of your card number in the email subject line. For security, please do not use the full 16 digit card number.