How can I log in if I don’t have a PINsentry card reader?

You should’ve received a PINsentry card reader in the post. If it hasn’t arrived or it’s lost or broken, you can order a replacement by calling us on 0800 008 008* or +44 1604 269452* from outside the UK (24/7). We’ll then deliver the card reader to your registered address.

In the meantime, you can still use your current login password and memorable word to log into Barclaycard Business Online Servicing. Just keep in mind that you won’t be able to complete some actions without your PINsentry card reader once you’re logged in. These include viewing your PIN and changing your contact details. Once you have received your PINsentry card reader, you will no longer be able to log in with just your username and memorable password.

*View call charges