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I am struggling with my PINsentry card reader and cannot read the digits on the small screen and buttons clearly.

The PINsentry card reader you received is a standard device, but we also have an accessible version with voice prompts and a larger screen and keypad. If you require an accessible device, just call us on 0800 008 008* or +44 1604 269452* from outside the UK (24/7) and we’ll send you one.

*View call charges