I’ve chosen the one-time verification code via SMS method, but I haven’t received it yet. What should I do?
You can update your mobile phone number by calling us on 0800 008 008*, +44 1604 269452* from outside the UK (24/7) or contacting your Barclaycard Relationship Manager. Barclaycard Business card customers can also update their details by logging into their online servicing account. Ensure you also have good mobile signal before requesting the code.
If it’s been a few minutes since you requested the code and haven’t received it, you can select ‘Resend one-time verification code’ from the online transaction screen. If you still don’t receive a code, please call us on 0800 008 008* or +44 1604 269452* from outside the UK (24/7) and we’ll be happy to help.