Dispute a transaction

To check the details of all of your transactions, log into your online account with your email address or username and your Barclays Mobile PINsentry or PINsentry card reader to hand.

If you want to dispute a transaction on your personal card, click this link for details on how to contact us https://www.barclaycard.co.uk/personal/help/spending-transactions/how-query-transaction. We always keep your data safe1. Alternatively, you can call us on 0800 008 008. We're here Monday to Friday, 9am to 5pm.

If you want to report suspected fraud on your account, please call us on 0800 015 9059. We're here Monday to Friday, 9am to 5pm and will do all we can to help. Alternatively, you can report suspected fraud by filling in one of our online fraud claim forms:

Fields that you must fill in are marked with an asterisk (*)

(The number we hold for you)
(The email address we hold for you)
(Please provide as much detail as possible about the transaction you wish to dispute, for example, transaction date and amount)