Barclaycard Anywhere contactless

How to take a contactless payment on Barclaycard Anywhere

Contactless is the fastest growing way of paying and customers can now use contactless in lots of ways, using a card and other contactless devices.

From time to time, Anywhere will request a PIN or Swipe instead of contactless. This is an added fraud protection measure for multiple or unusual card use.

Remember, you won’t be able to use Barclaycard Anywhere unless your phone or tablet is connected to wi-fi or a mobile data connection – ie GPRS/3G/4G.

The login screen of the Barclaycard Anywhere app.

1. Log in

Log in to the app using your username (email) and password.

Choose connection method, phone or broadband

2. New Sale screen

Once you’ve logged in, the app automatically displays the New Sale screen. If you’ve just processed a sale, the app automatically returns to the New Sale screen.

To open the New Sale screen from elsewhere in the app, open the left hand menu – by tapping the three horizontal lines in the top left of the screen – and select New Sale.

Inputting sale information into the New Sale screen of the Barclaycard Anywhere app.

3. Enter information

Enter the amount of the sale and, if you want to, a description of the sale. Then press the Checkout button in the top right hand corner of the screen.

If you add a description, it will be shown on your customer’s email receipt and in your online transaction history.

ADSL filter for phone on a line with broadband

4. Check the app

Your card reader should wake up when you press Checkout, but don’t worry if it doesn’t – just press the blue power button once.

Dial Prefix Required screen message

5. Give the card reader to your customer

The app will normally display the amount and the instruction ‘Present card’.

Sometimes it will display ‘Insert or swipe card’. If it does, check our instructions for making a chip and PIN sale.

Dial Prefix Required screen message

6. Customer presents their card

Your customer holds their payment card against the screen of the card reader.

Call Waiting or 1571 options screen message

7. Wait for approval

If the transaction is approved, the app will display a large green Approved banner across the top of the screen. Below that will be two buttons – ‘Send Receipt’ and ‘Close’.

Ethernet cable plugged into back of router.

8. Issue a receipt

If your customer would like a receipt, hit the ‘Send receipt’ button. The app will prompt you to enter the customer’s email address. Hit ‘Send’.