Chip and signature payment means your customers sign for their purchase instead of entering a PIN.
1. Key in the sale amount
Key the sale amount into your card machine, and press ENTER.
2. Give the card machine to your customer
Ask your customer to insert their payment card into the card machine.
The chip end goes in first, facing upwards.
3. Get a signature
If your customer’s card is set up for signature sales, your card machine prints a receipt labelled MERCHANT COPY with a signature line.
Tear it off and ask your customer to sign along the signature line.
4. Compare signatures
Compare your customer’s signature with the one on the back of their payment card.
On screen, you’ll see Signature OK?
If the signatures match, press ENTER.
5. Wait for authorisation
Your card machine contacts Barclaycard to authorise the payment and prints a receipt labelled CARDHOLDER COPY.
6. Give your customer their receipt
Tear off the cardholder receipt and give it to your customer, along with their payment card. Then press ENTER.
7. Keep your copy of the receipt
Your card machine prints a receipt labelled MERCHANT COPY. Tear it off and keep it somewhere secure.
And you’re done
Just press ENTER to get back to the READY screen.
If the signatures don’t match press CLEAR to decline the sale and ask your customer for another form of payment.