Setting up your portable card reader
We’ve made setting up your Barclaycard Portable card machine as easy as pie.
It takes less than 5 minutes to connect your cables, and only about 15 minutes to do the on-screen setup.
Watch the installation video
Watch our short guide to setting up your Portable card machine using a broadband connection.
Viewing time: 03:02.
Watch our short guide to setting up your Portable card machine using a telephone line.
Viewing time: 03:02.
Your box should contain the following
A portable card machine and a base unit
A pink Ethernet cable, a black phone cable and a power lead
2 Supervisor Cards (if applicable for your card reader) and 1 PIN training card
1. Choose how you connect to the internet
The cables should all be attached to the base unit when you open the box. It’s good to do a quick check, though.
You can connect to the internet in any of these 3 ways:
Both phone and broadband
If you want to connect this way, leave both the phone and Ethernet cables connected to the base unit.
If your broadband ever goes down, the card machine tries to connect using the phone line after 2 failed transaction attempts.
If you want to connect this way, unplug the black phone cable.
Turn the base unit over and remove the cover to find where the phone cable is plugged in.
If you want to connect this way, unplug the pink Ethernet cable.
2. Connect the power
Connect the power lead to the base unit.
3. Plug the power lead into the mains
Remember to turn the power on at the wall.
4. Put your card machine on its base
Any time your card machine is sitting on its base, it starts to charge.
5. Leave it for a couple of hours
When your card machine has enough charge, it will switch on. But you need to charge it until you have a full charge in the battery.
6. Power up your card machine
After startup, the screen displays a reminder message. The default reminder says Place handset on a base with a telephone line but a broadband connection also works.
7. Pair your card machine and base unit
Put your card machine on the base unit and press ENTER.
Your card machine pairs itself to the base unit. When it’s done, the screen displays Base Assignment SUCCESSFUL.
Then, the Bluetooth icon goes from red to blue.
8. Get to know your card machine
You can see a row of icons when the screen is active. Here's what those icons mean.
The battery icon shows how much charge the battery has
- All coloured bars means a full charge
- Any grey bars at the top means a partial charge
- All grey bars means almost no charge
You can see a row of icons when the screen is active.
- The Bluetooth icon lets you know whether your card machine is paired with the base unit
The signal icon lets you know how strong the Bluetooth signal is
The phone icon lets you know what the phone is doing
At this point, you’ve got your Barclaycard Portable card machine sorted. Now, you’re ready to finish with the on-screen setup.
1. Before you start
If you make a mistake or want to start again, press CANCEL twice to go back to the start of the setup process.
2. Choose how you connect
Under the screen message CONNECTION METHOD, scroll down with the arrow key to choose one of these options.
A) Local Network
If you want to connect using broadband only, or broadband and a phone line
B) Telephone (PPP)
If you want to connect using a phone line only
Then press ENTER.
3. Find your merchant number
Your 7-digit merchant number is on the blue sticker on the side of your card machine.
4. Key in your number
Key in your merchant number, and press ENTER.
Your card machine then does some setup on its own. It shuts down and restarts, and displays a sequence of different messages during this time. Just wait till it’s done – about 5-10 minutes.
5. Set the date
When your card machine is ready for you to continue, it displays:
Enter Current Date
Enter today’s date – 2 digits for the day, then 2 digits for the month, then the 2 last digits of the year. Key in the date using the keypad, then press ENTER.
6. Set the time
Key in the time using the keypad, then press ENTER.
Enter the time, using the 24-hour clock.
7. Check the list
Check the list that the card machine prints out. The list shows all of the card types you are able to accept.
If any card types are missing, or if the list displays CARD TYPES NOT ACCEPTED, contact us.
8. You're set to start
Your card machine displays READY, and your merchant number.
You can now run your test sale.