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Your resources for taking payments

Welcome to taking payments with Barclaycard. Here you'll find the terms and conditions all customers need to read as you start on your payments journey with us. Please also check out the additional terms and conditions if applicable to your product choice.

 Helpful resources and documents

Document

What it covers

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Merchant terms and conditions

Your must read terms and conditions that apply when you are new to taking payments

General Data Protection Regulation (GDPR)

Your additional terms and conditions to bring the merchant terms and conditions in line with GDPR

Privacy policy

Your guide to how we use the information we hold about you and how we keep your data safe

Payment Card Industry Data Security Standard (PCI DSS)

Your guide to PCI DSS that’s relevant for all merchants (except for those with Barclaycard Anywhere)

Interchange rates and scheme fee guide

Your guide to the costs we pay to card schemes to process your transactions

Merchant procedure guide

Your procedure guide includes all the information your business needs to accept card payments

Global IIN list

Your guide to the global IIN list, telling you about your everyday transactions in one handy file

Your additional terms and conditions

AMEX terms and conditions

Your additional AMEX terms and conditions if you’re new to accepting American Express payments

Card reader hire terms and conditions

Relevant if you’ve chosen a card reader from us – and you’re not a sole trader or partnership of 3 or fewer

Barclaycard Anywhere terms and conditions

Your concise set of additional terms and conditions if you’ve chosen Barclaycard Anywhere

Smartpay I terms and conditions

Your additional summary of ecommerce terms and conditions if you’ve chosen Smartpay

Getting started

Getting started guide

New to taking payments? No problem. Allowing your customers to pay by card is a simple way to improve customer experience and increase your sales.

Now you can start taking payments the right way with our easy-to-understand guide to getting up and running.

Read more

Security help

From PCI-DSS to fighting fraud, get up to speed with everything you need to know about accepting payments safely and securely.

Product help

Having trouble with your card reader? We’re here to help. View our handy guides and set-up videos to help trouble -shoot your issue.

Statement help

Viewing your statement doesn’t have to be a chore. Read our step-by-step guide to understanding your statement from Barclaycard.

Can't find what you need?

Help is only a phone call away. Get in touch with the right team for your need and we’ll do everything we can to assist you.

Foreign exchange rates

Barclaycard Payment Solutions use the latest Visa and Mastercard scheme rates which are available on their websites. Please note that we will apply 2.75% foreign exchange (FX) loading to these rates.