Contactless on Portable card machine
Contactless is the fastest growing way of paying and customers can now use contactless in lots of ways, using a card and other contactless devices.
From time to time, your card machine will request a PIN or Swipe instead of contactless. This is an added fraud protection measure for multiple or unusual card use. It will also happen if the sale value is above the contactless limit.
1. Key in the sale amount
Key the sale amount into the card machine, and press ENTER.
2. Ask your customer to make contact
Ask your customer to hold their contactless card or other contactless device over the screen on your card machine.
The card machine beeps and its lights flash to acknowledge the card.
3. Wait for authorisation
Your card machine contacts Barclaycard to authorise the payment and prints a receipt labelled MERCHANT COPY to confirm the sale.
4. Keep your copy of the receipt
Tear off the receipt and keep it somewhere secure.
And you’re done
Just press ENTER to get back to the READY screen.
If your customer asks for a receipt, this is when you print one.
- At the READY screen, press the punctuation key, and your card machine prints a receipt labelled CARDHOLDER COPY.
- Tear it off and give it to your customer.
If the customer transaction is declined, your card machine displays NOT AUTHORISED and the sale is cancelled. Ask your customer for another form of payment.