Call charges

Call Charges and Information

Calls to 0800 and 0808 numbers are free from UK land lines and personal mobiles, otherwise call charges may apply. Calls to 03 numbers use free plan minutes if available; otherwise they cost the same as calls to 01/02 prefix numbers. Please check with your service provider. To maintain a quality service we may monitor or record phone calls.

For 0845 numbers:-

Calls will cost no more than 5p per minute plus your phone company's access charge. (International calls will be charged at a higher rate – please check with your telecoms provider.) To maintain a quality service we may monitor or record phone calls.

For 0844 numbers:-

Calls will cost no more than 7p per minute plus your phone company's access charge. (International calls will be charged at a higher rate – please check with your telecoms provider.) To maintain a quality service we may monitor or record phone calls.

For 0870 numbers:-

Calls will cost no more than 1p per minute plus your phone company's access charge. (International calls will be charged at a higher rate – please check with your telecoms provider.) To maintain a quality service we may monitor or record phone calls.

Calls to 03 numbers use free plan minutes if available; otherwise they cost the same as calls to 01/02 prefix numbers.

To maintain a quality service we may monitor or record phone calls