Welcome to our customer help centre

Coronavirus help and support

You may be eligible for a Barclaycard payment holiday to help you through this difficult time. The quickest and easiest way to apply is to fill in our online form – there’s no need to call us. 

Visit our help and support page for more information.

Coronavirus support

Solve the credit score mystery with the Barclaycard Sidekicks

Whether you’re looking to get on the property ladder or simply applying for a loan, your credit score matters. Find out what could affect your score, and pick up some simple tips to help you improve and maintain it.

Get Credit Confident with the Barclaycard Sidekicks

With our new programme of videos, tools and tips, discover how you could protect your purchases, manage your card, plan for the unexpected and even help build your credit score.

Catch the Best of Capital's Jingle Bell Ball with Barclaycard

Here's something to put on your Christmas list - The Best of Capital's Jingle Bell Ball. Appearing live in your living room on Thursday 10 December, it's a two-hour extravaganza of the best of the past 12 years.

Watch out, fraudsters are about

Shop smart this Black Friday and Cyber Week - if a deal seems too good to be true, it probably is.

Research the seller online and don't enter your card details on shared computers. Never share your PIN, passcodes or passwords.

Savings are there for the taking

A balance transfer is an easy way to keep your credit in one place, and if the rate on your new card is lower, you could save money on interest.

Try our Repayment Calculator to see how to pay us less in interest

See how you could pay us less in interest and clear your balance years sooner - you might be surprised. T&Cs apply.

Keep an eye on your account on the go

From checking your balance to tracking your spend - our secure Barclaycard app can help.