It’s been a difficult time for her family, and things won’t be fully settled until Kath’s divorce has gone through and they can begin to adjust to a different way of life.
Before her separation, Kath had enjoyed managing the finances with her partner, who was the main earner for the family and covered most of the bills. Now she 's struggling to cover her share of the bills. She's worried because:
Not knowing what to do with the finances is one thing, but Kath was finding it really difficult, not to mention emotionally taxing, making ends meet.
Kath was very anxious about ringing Barclaycard, but really needed some advice on what to do. When she called, she was put through to one of our support team, Peter, who reassured her straight away.
Kath was nervous about calling as she’d never handled the finances alone before, but Peter listened and gave her everything she needed to confidently move forward and keep things covered until the settlement.
We know your debts aren't going to disappear on their own, but we really can help. If you get in touch, we'll ask you about your income and outgoings so you can feel confident you're only repaying what you can really afford. And your priority payments – Council Tax, rent/mortgage repayments and household bills – will always come first.
It's probably the last thing you want to do, but giving us a call won’t make anything worse. We won't spring any surprises on you; our advisers are here to listen, understand and agree a solution with you – not demand payments you can’t afford.
You can rest assured, we’ll ask your permission before we do anything and check how you feel about your other finances.
We'll try to provide you with help that’s clear, practical and easy to understand. Also, we'll advise you where to find free and independent help.
Calls to 0800 and 0808 numbers are free from UK landlines.
Mobile charges may vary.
Calls to 03 numbers use free plan minutes if available – otherwise they cost the same as calls to 01/02 prefix numbers.
The line is free and open 8am – 9pm Monday to Friday, and 9am – 4pm Saturday.
If you're struggling with a few different debts or money worries,
may also be able to help you.
They are the UK's largest provider of genuinely free independent debt advice and managed solutions, helping almost 600,000 people a year resolve problems, repay debts and rebuild lives.
Visit The Money Advice Service . They offer support in person, over the phone and online.
Find out if you're getting all the money you could be entitled to.
Visit entitledto and use their free benefits calculator to understand if financial support is available.
To protect the privacy of our customers, we have used photographs of actors and fictitious names, but they are based on real situations.