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How we help protect you from fraud

Protecting your account

When it comes to protecting your account, we’re here as a first line of defence – and we’re always working behind the scenes to protect you from fraud. Whether you use your Barclaycard on the high street, online or overseas, your account is monitored by our fraud detection system around the clock.

Have we got your current mobile number? We’ll use this to get in touch if we spot anything suspicious on your account. To update your number, log in to your Barclaycard account and go to ‘Your details’.

Purchase protection

Peace of mind comes as standard when you pay with Barclaycard. Should your purchases be faulty, damaged or don't arrive at all, you could be covered.

The way you pay online is changing

With the new way banks are helping protect you from fraud, you’ll sometimes need to confirm it’s you when you pay for things online. There are three ways to do this – using our secure Barclaycard app, a text message sent to your mobile, or a PINsentry card reader.