Report your lost or stolen card
If you’ve lost your card or it’s been stolen, it’s important to let us know as soon as you can, so we can cancel your card.
Use the Barclaycard app
If you have the Barclaycard app, log in and select ‘Cards’, then 'Report card lost or stolen' and follow the instructions.
Report your damaged card
Whether you’ve snapped your card by accident or the chip’s worn away, you can order a new one online in no time.
Barclaycard online servicing
Use the app
If you have the Barclaycard app, log in and select ‘Cards’, then 'Replace a damaged card' and follow the instructions.
We’ll get your new card to you within three to five working days.