Emergency card replacement and cash advance
If your card(s) go missing, we can provide you with alternative ways of making payments, wherever in the world you are. Our helpline is open 24 hours a day, seven days a week.
Emergency cash advances, which are subject to status, are provided by WhiteConcierge. Their address is Worldwide House, Thorpe Wood, Peterborough, PE3 6SB, England. WhiteConcierge’s registered company number is 06203706.
Emergency card replacements are provided by either Visa Global Customer Assistance Services or MasterCard Global Services.