How to report fraud

Report fraud in our app

Send us a message from the ‘Help’ section of our app.

Or, select the transaction you’d like to report and select ‘Help with this transaction’. Then, follow the instructions.

You can also report fraud in Barclaycard online servicing by selecting a transaction and then 'Query this transaction'.

Report fraud by phone

Call 0333 200 9090 or +44 (0)1452 828 309 from abroad – call charge information.

Report fraud in our app

Send us a message from the ‘Help’ section of our app.

Or, select the transaction you’d like to report and select ‘Help with this transaction’. Then, follow the instructions

Report fraud by phone

Call us on 0800 151 0157 or +44 1604 230 230  from abroad – call charge information

• Opening hours:
• Monday – Friday : 8am to 8pm
  Saturday – Sunday : 8am to 6pm
  Public holidays: closed

If you've lost your Barclaycard or It's been stolen, It's Important to call us as soon as you can, so we can cancel your card.

From the UK 0333 200 9090
From abroad +44 (0)1604 230 230

Find out more about call charges.

If you’ve lost your Amazon Barclaycard or it’s been stolen, it’s important to call us as soon as you can, so we can cancel your card.

From the UK 0800 151 0157

From abroad +44 1604 230 230

• Opening hours:
• Monday – Friday : 8am to 8pm
• Saturday – Sunday : 8am to 6pm
• Public holidays: closed