Skip to:
Main navigation
Content
Quick Links
Footer navigation

You are in the Personal site

Personal
Business
Privacy and Cookie Policy
Accessibility
Contact us
Security
FAQs
Sitemap
      • Compare all credit cards
      • Find the right Barclaycard
      • Balance transfer calculator
      • Balance transfer credit cards
      • Avios credit cards
      • Purchase credit cards
      • Rewards credit cards
      • Credit building credit cards
      • Check if you're eligible
      • How do credit cards work?
      • What is a balance transfer?
      • Representative example explained
      • Apple subscriptions
      • Reasons to get a Barclaycard
      • Barclaycard Entertainment
      • Contactless
    • Existing customer homepage
      • Manage your account online
      • Online account servicing
      • Barclaycard app
      • Changes to online payments
      • Activate your credit card
      • Lost, stolen or damaged cards
      • Marketing preferences
      • Ways to pay your bill
      • If you suspect fraud
      • Money worries
      • Credit card terms and conditions
      • Transfers and offers guide
      • Balance transfers
      • Money transfers
      • Instalment Plans
      • Change credit limit
      • Benefits with your Barclaycard
      • Apple subscriptions
      • Barclaycard Cashback Rewards
      • Barclaycard Entertainment
      • Pay your way
      • Guidance for limited credit history
      • Understanding interest
      • Understanding your credit rating
      • Ways to use your credit card
      • Purchase protection
      • About Freedom Rewards
      • Check and redeem Freedom Rewards
    • Coronavirus support
    • Money worries
    • Service status
    • Contact us
    • Fraud protection
    • Bereavement guide
    • Forgotten login details
    • Lost, stolen or damaged cards
    • Purchase protection
    • Using your card abroad
    • Changes to online payments
    • Marketing preferences
    • Understanding interest
    • Get Credit Confident hub
      • Managing your credit card
      • How do credit cards work?
      • Budgeting
      • Balance transfers
      • Rewards
      • Credit score basics
      • Building your credit score
      • Spending safely
      • Fraud protection
      • Planning ahead
      • Family finances
      • Home and garden
      • Shopping and travel
Log in
Register
      • Compare all credit cards
      • Find the right Barclaycard
      • Balance transfer calculator
      • Balance transfer credit cards
      • Avios credit cards
      • Purchase credit cards
      • Rewards credit cards
      • Credit building credit cards
      • Check if you're eligible
      • How do credit cards work?
      • What is a balance transfer?
      • Representative example explained
      • Apple subscriptions
      • Reasons to get a Barclaycard
      • Barclaycard Entertainment
      • Contactless
    • Existing customer homepage
      • Manage your account online
      • Online account servicing
      • Barclaycard app
      • Changes to online payments
      • Activate your credit card
      • Lost, stolen or damaged cards
      • Marketing preferences
      • Ways to pay your bill
      • If you suspect fraud
      • Money worries
      • Credit card terms and conditions
      • Transfers and offers guide
      • Balance transfers
      • Money transfers
      • Instalment Plans
      • Change credit limit
      • Benefits with your Barclaycard
      • Apple subscriptions
      • Barclaycard Cashback Rewards
      • Barclaycard Entertainment
      • Pay your way
      • Guidance for limited credit history
      • Understanding interest
      • Understanding your credit rating
      • Ways to use your credit card
      • Purchase protection
      • About Freedom Rewards
      • Check and redeem Freedom Rewards
    • Coronavirus support
    • Money worries
    • Service status
    • Contact us
    • Fraud protection
    • Bereavement guide
    • Forgotten login details
    • Lost, stolen or damaged cards
    • Purchase protection
    • Using your card abroad
    • Changes to online payments
    • Marketing preferences
    • Understanding interest
    • Get Credit Confident hub
      • Managing your credit card
      • How do credit cards work?
      • Budgeting
      • Balance transfers
      • Rewards
      • Credit score basics
      • Building your credit score
      • Spending safely
      • Fraud protection
      • Planning ahead
      • Family finances
      • Home and garden
      • Shopping and travel
  • Log in
  • Privacy and Cookie Policy
  • Accessibility
  • Contact us
  • Security
  • FAQs
  • Sitemap

Barclaycard customer help centre

Account Servicing

I've forgotten my PIN, how can I find out what it is?

I've forgotten both my passcode and memorable word. What do I do?

How can I view my transactions?

View all

Additional Products

How do I make a claim against my Card Protection or Identity Protection policy?

How do I cancel my Identity Protection Alert or Card Protection?

I have a query about my Barclays insurance policy, who should I contact?

View all

Contactless Payments

How secure is Apple Pay?

Do I have a daily limit for contactless payments? 

What is the maximum Contactless Mobile transaction amount?

View all

Coronavirus

My trip or event has been cancelled. How can I claim my money back?

During this coronavirus outbreak what other ways can I pay my bill?

I'm worried about travelling and might cancel my trip. Can I claim my money back?

View all

Credit Cards

How do I close my Barclaycard account?

If I withdraw cash on my Barclaycard from a cash machine or bank will I be charged?

How do I order a replacement Barclaycard?

View all

Customer Services

I need to contact Barclaycard customer services from abroad - what number do I need to call?

What is your postal address for queries?

How do I contact you if I want to discuss a complaint that I've already raised

View all

Fraud and Security

My Barclaycard is lost or stolen, what do I need to do?

How do I unlock my Barclaycard PIN?

What happens if I don't receive my PIN for my new Barclaycard?

View all

Other Barclaycard Information

Can I have the Barclaycard app on more than one device?

How do I reset the Barclaycard app?

I'm having trouble making a payment to my Barclaycard using the Barclaycard app, why is this?

View all

Paying Your Bill

How can I pay my bill?

What sort code and account number should I use for payments?

My payment has failed, what should I do and will I be charged a fee?

View all

Spending & Transactions

I have a Barclaycard VISA, what does Amazon’s decision mean for me?

How do I query a transaction on my account?

Can I cancel a card purchase made with my Barclaycard if I change my mind?

View all

Statements

How do I print and save my PDF statement?

I'm struggling to save and print my PDF statement in Google Chrome, what should I do?

How can I view my statements and transactions?

View all
  • Find a Barclaycard

    Eligibility checker

    Find the right Barclaycard for you

    Cards for building your credit history

    Cards for balance transfers

    Cards for earning rewards

    Cards for purchases

  • Tools and calculators

    Balance transfer calculator

    Repayment calculator

    Interest calculator

    Fraud fighter

    Credit builder

  • Help and support

    Why get a credit card?

    Understanding interest

    Money worries

    Fraud protection

    FAQs

  • Contact us

    We've fewer colleagues to speak to you in our contact centres at the moment, which is having an impact on call wait times - we're truly sorry about this. If you need to get in touch, please visit our contact us page.

Download the Barclaycard app

Download the Barclaycard app from Google Play
Download the Barclaycard app from the App Store

Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England number 9740322. Registered office: 1 Churchill Place, London E14 5HP

Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board.

© Barclaycard 2022