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      • Compare all credit cards
      • Find the right Barclaycard
      • Balance transfer calculator
      • Balance transfer credit cards
      • Purchase credit cards
      • Rewards credit cards
      • Credit building credit cards
      • Check if you're eligible
      • How do credit cards work?
      • What is a balance transfer?
      • Representative example explained
      • Reasons to get a Barclaycard
      • Barclaycard Entertainment
      • Contactless
    • Existing customer homepage
      • Online account servicing
      • Barclaycard app
      • Changes to online payments
      • Activate your credit card
      • Lost, stolen or damaged cards
      • Marketing preferences
      • Ways to pay your bill
      • If you suspect fraud
      • Money worries
      • Credit card terms and conditions
      • Balance transfers
      • Change credit limit
      • Benefits with your Barclaycard
      • Barclaycard Entertainment
      • Pay your way
      • Guidance for limited credit history
      • Understanding interest
      • Understanding your credit rating
      • Ways to use your credit card
      • Purchase protection
      • About Freedom Rewards
      • Check and redeem Freedom Rewards
    • Coronavirus support
    • Money worries
    • Service status
    • Contact us
    • Fraud protection
    • Bereavement guide
    • Forgotten login details
    • Lost, stolen or damaged cards
    • Purchase protection
    • Using your card abroad
    • Changes to online payments
    • Marketing preferences
    • Understanding interest
    • Get Credit Confident hub
      • Managing your credit card
      • How do credit cards work?
      • Budgeting
      • Balance transfers
      • Credit score basics
      • Building your credit score
    • Fraud
      • Spending safely
      • Fraud protection
      • Planning ahead
      • Family finances
      • Home and garden
      • Shopping and travel
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Barclaycard customer help centre

Account Servicing

I've forgotten my PIN, how can I find out what it is?

I've forgotten both my passcode and memorable word. What do I do?

How can I view my transactions?

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Additional Products

How do I make a claim against my Card Protection or Identity Protection policy?

How do I cancel my Identity Protection Alert or Card Protection?

I have a query about my Barclays insurance policy, who should I contact?

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Contactless Payments

How secure is Apple Pay?

Do I have a daily limit for contactless payments? 

What is the maximum Contactless Mobile transaction amount?

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Coronavirus

My trip or event has been cancelled. How can I claim my money back?

Are you offering Barclaycard payment holidays?

I'm worried about travelling and might cancel my trip. Can I claim my money back?

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Credit Cards

How do I close my Barclaycard account?

If I withdraw cash on my Barclaycard from a cash machine or bank will I be charged?

How do I order a replacement Barclaycard?

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Customer Services

I need to contact Barclaycard customer services from abroad - what number do I need to call?

What is your postal address for queries?

How do I contact you if I want to discuss a complaint that I've already raised

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Fraud and Security

My Barclaycard is lost or stolen, what do I need to do?

How do I unlock my Barclaycard PIN?

What happens if I don't receive my PIN for my new Barclaycard?

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Other Barclaycard Information

Can I have the Barclaycard app on more than one device?

How do I reset the Barclaycard app?

I'm having trouble making a payment to my Barclaycard using the Barclaycard app, why is this?

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Paying Your Bill

How can I pay my bill?

What sort code and account number should I use for payments?

My payment has failed, what should I do and will I be charged a fee?

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Spending & Transactions

I want to make a claim under section 75 of the Consumer Credit Act, what are my rights?

How do I query a transaction on my account?

Can I cancel a card purchase made with my Barclaycard if I change my mind?

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Statements

How do I print and save my PDF statement?

I'm struggling to save and print my PDF statement in Google Chrome, what should I do?

How can I view my statements and transactions?

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Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England No. 9740322. Registered office: 1 Churchill Place, London E14 5HP

Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk

© Barclaycard 2021