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Barclaycard online servicing updates

Helping to keep your account safe and up to date

We’re dedicated to helping keep your account safe, secure and easy to use, so that you can manage your Barclaycard with peace of mind. That’s why we continually review your feedback to improve your online servicing experience and help you do just that.

Here you can find information on the latest, most significant updates to your online account. Whether it’s a more secure way of logging in, or an easier way to navigate your account and offers, you can find everything you need to know below.

  • June 2019

    Improvements to the login screen

    To help make the login process simpler and more secure, we've made the following changes:

    • The cookies message has been updated
    • There are now permanent hint messages above the input fields
    • The layout has been simplified – Username and ID number have been combined into a single field with the option to use your 16-digit card number instead if you prefer
    • The card number field has been combined into a single field

     

    Expanded view (when 16-digit card number option is selected)

  • April 2019

    1. Login screen

    To help make the login process simpler and more secure, we've made the following changes: 

    • The surname field has been removed
    • A help message has been added below the input field to help explain each option in more detail

     

    2. Transfers and offers page

    We've made it easier to find your latest transers and offers. Instead of choosing from a drop down menu, you can now find a link to your transfers and offers directly in the main menu.