Tickets are usually sent out around 7 days prior to the event. If your event is within 6 days and you still don’t have your tickets, please contact the company you purchased tickets from.
If you purchased tickets through Barclaycard Entertainment, please contact
0844 581 0785
. If you purchased tickets directly through The Ticket Factory, please contact
0844 338 8000
. If you purchased through another ticketing agent, please contact them directly and they will be able to help you.
FAQs for information on call rates.