No tickets can be refunded or exchanged unless the concert is rescheduled or cancelled so please check your tickets carefully on receipt of your order confirmation and contact The Ticket Factory’s Customer Services team immediately on
0333 300 3010
if you have any queries. Lines are open 8am to 10pm, 7 days a week.
Tickets are not transferable and their resale for profit or commercial gain (except by The Ticket Factory or their authorised sub-agents) may render them void.
FAQs for information on call rates.