Barclaycard Entertainment

Highlights from Barclaycard BST Hyde Park 2017

From superfans and rock bands to selfies in the sun - 2017 had it all. Relive the magic and watch the video.

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Entertainment FAQs

What is Barclaycard Entertainment?

If you love entertainment, you’ll love Barclaycard. Our range of benefits are free, exclusive to Barclaycard customers and open up a unique world of amazing experiences. Getting tickets to an event couldn’t be easier. We’ve got together with one of the UK's biggest ticket agencies, The Ticket Factory, to provide you with easy access to tickets for many top events and gigs across the UK. All you need is a personal Barclaycard to be able to access our pre-sale and on-sale tickets. Plus, enjoy contactless technology at our venues so you’re not waiting to pay at the bar all evening, giving you more time to enjoy the show.

Barclaycard Entertainment Questions

Can I pay for tickets using any card?

How can I hear about Barclaycard Entertainment's latest pre-sale and on-sale tickets and competitions?

Do I need to subscribe to access tickets on the website?

Who are the tickets sold through?

Tickets purchased via Barclaycard Entertainment are managed by our friends, The Ticket Factory, on our behalf. Should you have any questions regarding your purchase, you can contact The Ticket Factory by emailing barclaycard@theticketfactory.com or calling 0333 300 3010. Lines are open 8am to 10pm, 7 days a week. Please see call charge. FAQs for information on call rates.

Why has Fee Free Friday ended?

We’re working behind the scenes to bring you new and exciting entertainment benefits later this year. You’ll have until 11.59pm on Friday 28 July 2017 to take advantage of the Fee Friday benefit before it ends.

We’ll still keep you in the loop to let you know the latest pre-sale and on sale event tickets, so you’ll never miss the hottest tickets in town. And as a Barclaycard customer you can take advantage of our other benefits on offer, visit the Barclaycard benefits page to find out more.

Will I get confirmation of my order?

When will I get my tickets?

How do I purchase disabled access tickets?

All disabled visitors are advised to call The Ticket Factory’s dedicated ticket line number 0800 640 5001 (+44 121 796 6071 from outside the UK) when booking tickets. Lines are open 8am to 10pm, 7 days a week. Please inform us at the time of booking if you need a wheelchair space or have specific requirements, so that we can arrange for everything to be ready on your arrival. We will also help you find the most convenient seating for visually-impaired people. Owing to sound levels involved, we strongly recommend that you do not bring Assistance Dogs to concerts or other loud events. Please note that all ticket sales are allocated on a first come, first served basis.

Please see call charge. FAQs for information on call rates.

Who do I contact with questions about my tickets?

Call charge FAQs

I won a Barclaycard Entertainment prize draw, when will I get my tickets?

When you won one of our prize draws, you were sent an email with information about the event and when you should expect to receive your tickets. Tickets are usually sent 7 days prior to the event or will be available to collect at the box office, where you’ll be required to show ID upon collection. If you would like to check the status of your tickets, please email us on entertainment@barclaycard.co.uk

Getting ready for your event FAQs

How do I get information on concert times?

How do I get to the event?

Why has the sponsorship of the Barclaycard Arena ended?

Can I get a refund or exchange on my tickets?

No tickets can be refunded or exchanged unless the concert is rescheduled or cancelled so please check your tickets carefully on receipt of your order confirmation and contact The Ticket Factory’s Customer Services team immediately on 0333 300 3010 if you have any queries. Lines are open 8am to 10pm, 7 days a week.

Tickets are not transferable and their resale for profit or commercial gain (except by The Ticket Factory or their authorised sub-agents) may render them void.

Please see call charge FAQs for information on call rates.

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The home of Barclaycard Entertainment

The sound of summer

Phil Collins, Justin Bieber, The Killers and more at this year's Barclaycard presents British Summer Time Hyde Park

Paul Simon

Barclaycard presents BST Hyde Park, Sunday 15 July 2018

Bruno Mars

Barclaycard presents BST Hyde Park, Saturday 14 July 2018

Highlights from Barclaycard BST Hyde Park 2017

Entertainment FAQs

What is Barclaycard Entertainment?

Barclaycard Entertainment Questions

Can I pay for tickets using any card?

How can I hear about Barclaycard Entertainment's latest pre-sale and on-sale tickets and competitions?

Do I need to subscribe to access tickets on the website?

Who are the tickets sold through?

Why has Fee Free Friday ended?

Will I get confirmation of my order?

When will I get my tickets?

How do I purchase disabled access tickets?

Who do I contact with questions about my tickets?

Call charge FAQs

I won a Barclaycard Entertainment prize draw, when will I get my tickets?

Getting ready for your event FAQs

How do I get information on concert times?

Can I take food and drinks to the venue? And a camera?

How do I get to the event?

Why has the sponsorship of the Barclaycard Arena ended?

Can I get a refund or exchange on my tickets?

The home of Barclaycard Entertainment

The sound of summer

Phil Collins, Justin Bieber, The Killers and more at this year's Barclaycard presents British Summer Time Hyde Park

Paul Simon

Barclaycard presents BST Hyde Park, Sunday 15 July 2018

Bruno Mars

Barclaycard presents BST Hyde Park, Saturday 14 July 2018

Barclaycard presents British Summer Time Hyde Park 2018

Highlights from Barclaycard BST Hyde Park 2017

Entertainment FAQs