Contact us for help and support

Existing customer? Chat to us securely in the app

Open the app to talk to us anytime using 'Chat' for any account related questions. You can find it under 'Contact us' on the help page. It's secure and easy to use and if we can't answer you immediately we'll send you a notification when we reply, so there's no need to wait.

Not a customer? Send us an email

If you’ve got a question but aren’t a customer, use our email form to get in touch. We’ll get back to you as soon as we can.

Apple user? Chat to us using Apple Messages

If you have an iPhone or iPad, you can chat with us 24 hours a day, every day, using Apple Messages – whether you have a Barclaycard already or are thinking about getting one.

Customer Services - 0800 151 0900

You can call our team Monday to Friday from 7.00am to 8.00pm, and on Saturdays from 9.00am to 5.00pm. We are closed on Sundays.

Calling from abroad? Use +44 (0)1604 230 230

Find out more about call charges.

Barclaycard app

For an easy way to call, download the Barclaycard app. We’ll check a few things the first time you call then after that you’ll get straight through – with no need for all those security questions.

At certain times or depending on your reason for calling via the app, we may still need to request further security information from you.