We've answered a wide range of questions that Barclaycard customers have asked us, covering everything from payments and preventing fraud to managing and switching cards. Browse our FAQs to see if we have the answer you need right now.
If you have a Barclaycard, you can send us a message from the 'Help' section of the Barclaycard app or online servicing.
You can also call us directly in the app. It's a secure way to talk to us without always having to answer security questions. You need to be 18 or over to access these services using the app. Some accounts don’t have the option to call us directly. T&Cs apply.
Browsing the FAQs at the top of this page is often the fastest way to get answers to common questions about Barclaycard.
Want to check what’s happening with an application you’ve already submitted? Call us on 0800 056 3486.
From the UK: 0333 200 9090
From abroad: +44 (0)1604 230 230
We’re here Monday to Friday, and on Saturdays from 9am to 5pm.
Find out more about call charges.
Apple user? Talk to us on Apple messages
You can send us a message from your iPhone or iPad using Apple messages – whether you have a Barclaycard already or are thinking about getting one.
From the UK: 0800 151 0157
From abroad: +44 (0)800 151 0157
We're here Monday to Friday 8am to 8pm, and on Saturdays and Sundays from 8am to 6pm.
Get in touch using the contact numbers below
01604 230 230
International: +44 (0)1604 230 230
Monday to Sunday: 24/7 including bank holidays
International: +44 800 151 0157
Monday to Friday 8am to 8pm, and on Saturdays and Sundays from 8am to 6pm
International: +44 (0)1604 230 230
Monday to Friday: 8am-8pm
Saturday and Sunday: Closed
Monday to Sunday: 24/7 including bank holidays
Monday to Sunday: 24/7 including bank holidays
Monday to Sunday: 24/7 including bank holidays
You can call our team Monday to Sunday: 24/7 including bank holidays
Calling from abroad? Use +44 (0)1604 252 841
If any of our services aren’t working as they should be, you can check for the latest service status updates online. You can also plan ahead and check for scheduled maintenance and downtime.
We want you to be able to access all our services and products as easily as possible. So if you have a health condition, impairment or disability, we can help you when it comes to getting in touch. Find out more about call charges.
If you use British Sign Language, SignVideo can connect you to an online interpreter who can help you speak to one of our advisors.
If you’re hard of hearing or speech-impaired, you can use Next Generation Text or Text Relay by calling:
We can send most things, like your statements, letters and PIN reminders in the format you need. Call the number for the type of card you have.
Amazon Barclaycard: 0800 151 0157
All other Barclaycards: 0800 161 5326
We always try to provide you with the best service possible. However, occasionally we may not live up to your expectations. If you feel our service could have been better, we'd really like to hear from you.
We may need to get in touch with you from time to time, by phone, email or text. This could be for all sorts of reasons, but how can you make sure it’s us contacting you?
Changing your credit limit. Making a balance transfer. Checking your transactions. It’s easy to do all this and more on our online account services.
Barclaycard online servicing is not available with the Amazon Barclaycard.
