Contact us

You might be able to find the answer to your question online.

Use our secure message service for all account related enquiries by logging into Barclaycards online account service.

If you are looking for general advice, you can use our email form to get in touch.

If you need to speak to an advisor, give us a call. We've listed some useful numbers below.

Use an online interpreter to speak to us using British Sign Language.

Find out more

Useful phone numbers...

Customer Services (Personal)	0800 151 0900 or 0333 200 9090 For 24 hour customer service and to report lost or stolen cards International: +44 (0)1604 230 230
IHG® Rewards Club Customer Services	0333 202 1149 International: +44 (0)1604 230 230
Hilton HHonors™ Customers Services	0333 202 1145 International: +44 (0)1604 230 230
Customer Services (Business)	Call Barclaycard Commercial and Payment Acceptance
Emergency card replacement and cash advance	0800 161 5308 International: +44 (0)1604 230 230
Barclaycard applications and new customers	0800 731 0200 Monday to Sunday 8am - 11pm Closed Bank Holidays
Freedom Rewards	To discuss your reward points or make a redemption. 0845 070 2525 International +44 (0)1604 230 230 Monday to Friday 09:00 - 18:00 Saturdays 09:00 - 16:00 Closed Bank Holidays
Internet customer services	0800 161 5300 or 0333 202 7900 International: +44 (0)1452 828 001 7 days a week 7am - midnight
Barclaycard Secure/3D Secure queries	0800 161 5306
Deaf helpline/Typetalk	1 8001 0800 161 5276
Specialist fraud advisor	0800 318 665
Barclaycard Cashback	0800 151 0900 or 0333 200 9090
Sentinel Card Protection Insurance	0800 023 4318
Barclaycard Card Protection Insurance	0844 848 5265
Barclaycard Card Services	0800 161 5308
Free extended warranty	0845 300 1038 For existing customers only
Barclays personal loans	0800 289 289
Large print, Braille or Audio Format	0800 161 5326
Call Charges	Read our call charges and information