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      • Compare all credit cards
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      • Check if you're eligible
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      • Representative example explained
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      • Barclaycard Entertainment
      • Contactless
    • Existing customer homepage
      • Manage your account online
      • Online account servicing
      • Barclaycard app
      • Changes to online payments
      • Activate your credit card
      • Lost, stolen or damaged cards
      • Marketing preferences
      • Ways to pay your bill
      • If you suspect fraud
      • Money worries
      • Credit card terms and conditions
      • Transfers and offers guide
      • Balance transfers
      • Money transfers
      • Instalment Plans
      • Change credit limit
      • Benefits with your Barclaycard
      • Apple subscriptions
      • Barclaycard Cashback Rewards
      • Barclaycard Entertainment
      • Pay your way
      • Guidance for limited credit history
      • Understanding interest
      • Understanding your credit rating
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      • Purchase protection
      • About Freedom Rewards
      • Check and redeem Freedom Rewards
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Spending & Transactions FAQs

Balance & money transfers

How do I transfer a balance onto my Barclaycard?

Can I transfer cash to someone else's bank account?

How long will it take for a balance transfer to show on my account?

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General information

I have a Barclaycard VISA, what does Amazon’s decision mean for me?

Can I cancel a card purchase made with my Barclaycard if I change my mind?

What are pending transactions?

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Instalment Plan

What is a suspended Plan?

What is an Instalment Plan and what are the benefits?

Why is my statement split into two balances?

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Purchase offers

How do purchase offers work?

What is a purchase offer?

When will a purchase offer be available?

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Query a transaction

I want to make a claim under section 75 of the Consumer Credit Act, what are my rights?

How do I query a transaction on my account?

I've been expecting a refund from a retailer/service provider/merchant but I haven't received it, what should I do?

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The Bank of England base rate

What is the difference between Representative APR and standard/cash rate per year?

If I close my account will the remaining balance be subject to Bank of England Base Rate changes whilst I pay it off?

What does it mean when you show my simple interest rates with a compound equivalent?

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Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England number 9740322. Registered office: 1 Churchill Place, London E14 5HP

Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board.

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