Managing your account with online servicing

Managing your account with Barclaycard online servicing

Everything you need is at your fingertips

It’s easy to manage your Barclaycard using our online account services, and we've put together some handy step-by-step guides to help you get started – from registering for the first time, to logging in and paying your bill.

Register for Barclaycard online servicing

Make sure you have these to hand:

  • Your Barclaycard
  • Your credit limit – you'll find this on your latest statement and the letter that came with your card

Don’t forget

  • You'll need to be the main cardholder to register
  • You’ll need to finish registering within five minutes, to protect your account
  • Make sure you’ve enabled cookies in your browser – it’ll mean we can get you to the right page and help you log in as quickly as possible
  1. Visit our registration page
  2. Enter your 16-digit card number, CVV, expiry date, your current credit limit and your date of birth
  3. Follow the on-screen instructions to create a username, passcode and memorable word
  4. Enter your email address to get digital statements, and confirm how you’d like us to contact you
  5. Confirm you’ve read, and agree to, the Barclaycard terms and conditions
  6. Click ‘Register’
  7. You’re done – you can now log into your account and manage your Barclaycard online

Watch how to register for online servicing

Log in to online servicing

Make sure you have these to hand:

  • Your Barclaycard
  • Your passcode and memorable word

1. Visit our login page
2. Enter your username or ID number, or click ‘Use your 16-digit card number instead?’ and enter your card number. Then click ‘Next’
3. Enter your 6-digit passcode, then click ‘Next’
4. Enter the required characters from your memorable word, then click ‘Log In’

From time to time, you’ll be asked to confirm it’s you in an extra step, either by entering the 3-digit security code (CVV) from the back of your Barclaycard, or by entering a one-time verification code sent to you via text message. Find out more about confirming it’s you.

Forgotten your login details?

Don’t worry – it happens. If you’ve forgotten any of your login details, visit our guide and follow the instructions to reset your details.

Make sure you have your Barclaycard and mobile phone handy.

Pay your bill

  1. Log in to your Barclaycard online servicing account
  2. From your account summary page, choose ‘Pay your bill’, then ‘Make a payment’
  3. Choose how much you want to pay – your full statement balance, your minimum payment amount, or another amount. You can pay less than your minimum amount – just remember to top it up to the minimum amount before your payment due date. Click ‘Next’
  4. Choose a debit card, or click ‘Pay with a new card’ and follow the instructions. Click ‘Next’
  5. Confirm your payment amount and payment method, then click ‘Pay now’
  6. We’ll send you confirmation that your payment has been made

You can also pay your bill online – just click on the ‘Payments’ menu at the top of the screen. Choose ‘Make a payment by debit card’ then follow the on-screen instructions. You can also set up a Direct Debit to help you manage your payments.

Set up or edit a Direct Debit

  1. Log in to your Barclaycard online servicing account
  2. Click on ‘Set up a Direct Debit’ from the summary page
  3. Choose the amount you’d like to pay each month
  4. Enter your bank details
  5. Check the boxes to confirm that you understand the terms, then click ‘Set up Direct Debit’
  6. Confirm your details and your Direct Debit will be set up

If you want to change your Direct Debit:

  1. Click on ‘Make a payment’ from the summary page
  2. Select the ‘Your Direct Debit’ tab
  3. Click ‘Change amount’
  4. You can then select the minimum payment, the amount on your statement, or a different amount
  5. If you’d like to change your bank details, click ‘Change details’
  6. Complete the form and click ‘Confirm’

If you want to cancel your Direct Debit:

  1. Click on ‘Make a payment’ from the summary page
  2. Select the ‘Your Direct Debit’ tab
  3. Click ‘Cancel your Direct Debit’
  4. To confirm, click ‘Submit’

Watch how to set up or edit a Direct Debit