Change your personal information

Change your personal information

You can update your personal details online if you've moved home, got a new phone number, changed your email address or other personal details.

Find out how to:

You can change your address online as long as you're staying in the UK. If you're moving abroad, please contact us  by email or phone instead.

Barclaycard online servicing

  1. Log in to or register for Barclaycard online servicing
  2. Select ‘Your Details’
  3. Update in ‘Contact details’

Barclaycard app

  1. Log in or download the app
  2. Select ‘Your Details’
  3. Tap ‘edit’ under your address details
Download the Barclaycard app from the App Store   Download the Barclaycard app from Google Play

You’ll need to let us know if you've changed your name by marriage, civil partnership, separation or divorce, or if it's been misspelt.

If your name's changed by deed poll -
You'll need to write to us and enclose a copy of the deed poll with your letter. Please send your letter to:

Barclaycard House
PO Box 5592
Northampton NN4 1ZY

If you need to change your name for any other reason -
Send us a secure message online by following our quick guide below.

Quick guide


Step 1 Log in to your account and click on ‘Help & support’
Step 2 Click ‘Secure message centre’ then ‘Create new message’ and tell us your new name and the reason for the change.

We’ll get back to you, usually within 24 hours, by secure message to let you know if we need more information or if we’ve been able to make the change for you.

Log in for secure messaging

Not registered? Register now  to update your details.

Keep your main contact number up to date so we can get in touch with you by phone if we need to speak to you urgently. If you're adding or changing a mobile number, you can also set up free text account alerts and updates .

Barclaycard online servicing

  1. Log in to or register for Barclaycard online servicing
  2. Select ‘Your Details’
  3. Update in ‘Contact details’

Barclaycard app

  1. Log in or download the app
  2. Select ‘Your Details’
  3. Tap ‘edit’ under your address details
Download the Barclaycard app from the App Store   Download the Barclaycard app from Google Play

Keep your email address up to date so we can alert you to changes to your account and send other useful messages.

Barclaycard online servicing

  1. Log in to or register for Barclaycard online servicing
  2. Select ‘Your Details’
  3. Update in ‘Contact details’

Barclaycard app

  1. Log in or download the app
  2. Select ‘Your Details’
  3. Tap ‘edit’ under your address details
Download the Barclaycard app from the App Store   Download the Barclaycard app from Google Play

If we’ve got the wrong date of birth or nationality for you, you can us let us know by sending us a secure message online. We’ll aim to get back to you by secure message within 24 hours of your message being sent.

Quick guide


Step 1 Log in to your account and click on ‘Help & support’
Step 2 Click ‘Secure message centre’ then ‘Create new message’

We’ll get back to you, usually within 24 hours, by secure message to let you know if we need more information or if we’ve been able to make the change for you.

Log in for secure messaging

Not registered? Register now to update your details.