Change your personal information

You can change your address online as long as you're staying in the UK. If you're moving abroad, please contact us by email or phone instead.

You’ll need to let us know if you've changed your name by marriage, civil partnership, separation or divorce, or if it's been misspelt.

If your name's changed by deed poll -

You'll need to write to us and enclose a copy of the deed poll with your letter. Please send your letter to:

Barclaycard

Customer Relations Department

PO Box 9131

51 Saffron Road

Leicester

LE18 9DE

If you need to change your name for any other reason -

Send us a secure message online by following our quick guide below.

Quick guide

You can use the 'Chat' feature in the Barclaycard app to change your details.

1. Open or download the app and look for 'Contact us' on the help page
2. Use our Chat service to tell us your new name and the reason for the change

Alternatively here are some other ways you can contact us.

Keep your main contact number up to date so we can get in touch with you by phone if we need to speak to you urgently. If you're adding or changing a mobile number, you can also set up free text account alerts and updates. It’s also important to keep your mobile number up to date so you can confirm it’s you when you’re shopping online.

Keep your email address up to date so we can alert you to changes to your account and send other useful messages.

Quick guide

You can use the 'Chat' feature in the Barclaycard app to change your details.

1. Open or download the app and and look for 'Contact us' on the help page
2. Use our Chat service to tell us your new name and the reason for the change

Alternatively here are some other ways you can contact us.