Terms and conditions - Internet

Internet terms and conditions

Terms of use

Please read these terms carefully before you use this website (the "Site"). In these terms, "we", "us" and "our" means Barclays Bank UK PLC and "you" means the person using the Site.

These conditions govern your use of the Site and by accessing the Site you agree to be bound by them.

Please note that all Barclaycard products and services have separate terms that govern their use.

We may change these conditions at any time without notice.

Use of the Site

We may in our sole discretion terminate your access to or use of the Site for any reason, including without limitation where we believe you have not acted in accordance with these conditions.


The entire design and content of this Site are the copyright of Barclays Bank UK PLC and all rights are reserved. All information we provide is for your personal use only, and you may only print out parts of the Site for your own personal use.

You may not download, reproduce, transmit, or change any part of the site, without getting written permission from us first.

All trademarks, including the Barclaycard logos, designs, brand and trade names used on this Site are the intellectual property of Barclays Bank UK PLC.

Third party products and services

This Site may also include material provided by third parties and we accept no responsibility or liability for the accuracy of that material.

Where we provide links or refer to other sites we are not endorsing their products or services. Your use of these links is entirely at your own risk and we accept no responsibility or liability for the content, use or availability of these sites or for any loss or damage suffered as a result of their use. We have not verified the truth or accuracy of the content of such websites.

Also, please note that you may not link any other website to this Site, or provide a link from this Site to another website, without getting our written permission first.

No warranty

We've made every effort to ensure that the information we provide on this Site is accurate. However, we give no warranties of any kind, expressed or implied, regarding its accuracy, timeliness or completeness.

Any opinions and content on this Site are provided by us for personal and informational purposes only, and are subject to change without notice.

Nothing on this Site constitutes investment, legal, tax or other advice and is not to be relied on when making a decision. You should obtain relevant and specific professional advice before making any decisions.

No liability

We're not liable for any direct or indirect damages or losses that relate to your access, inability to use the Site and delays or failure by us or our third party providers in performing our obligations. That includes any loss of profit, income or business opportunity, or any loss that results from a computer virus or system failure.

We may modify, withdraw or suspend any part of the Site, temporarily or permanently, without notice at any time. Should we choose to modify, suspend or discontinue this Site, we won't be liable to you or any third parties.

Keeping your log in details secure

It's your responsibility not to share, disclose or in any way compromise your membership numbers, passwords, pass codes or memorable words. Please ensure you do not write details down and always make sure you're not being overlooked when you enter your account details.

Governing law

These conditions are governed by English law and you agree that English courts have the jurisdiction to determine any matter or dispute arising from this Site and these conditions.

This Site is designed to be accessed from the UK. If you access this Site from another location, you need to be sure that you're complying with all local laws that apply.

Digital Statement Terms & Conditions

You agree to receive your monthly and annual statements in Barclaycard online servicing. Statements produced from November 2015 will be provided in PDF format. Statements are shown in online account servicing for 12 months and can also be printed or saved on your own devices for future reference.

Your digital statement may include notices that we are required to give you, such as arrears or default sum notices, and information about changes to your terms and conditions and interest rates.

We will use the email address or mobile phone number you supply us with to send you the reminders when a new statement is ready to view online, and we may also send you important notices and information by email.

We may still sometimes send communications by post, for example, notices about a breach of your agreement. This may be instead of, or in addition to, communications by electronic means.

It is important that you keep us updated with any changes to your contact details.

Please remember that you are responsible for checking your statements whether or not you receive a statement reminder.

Following a period of inactivity we may remove your access to all digital servicing channels in order to protect your account information. If so, you would simply need to re-register for access when you are ready.

We recommend that you take copies of your digital statements if your account is closing for any reason, in case you need these for future reference.

If you would prefer to receive statements by post, you can choose to do so by changing your statement preference in Barclaycard online servicing, or calling customer services.

We may change these terms at any time. We will let you know about any changes on the login page a reasonable time before they take effect.

Get further information about paperless statements and answers to frequently asked questions here.

Regulatory Disclosures

The Standards of Lending Practice

Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the LSB:


The Electronic Commerce Directive

Barclays Bank UK PLC complies with the Electronic Commerce Directive.

The following applies to all transactions that are carried out with Barclays electronically.

Company name: Barclays Bank UK PLC

Registered office: 1 Churchill Place, London E14 5HP

Regulated by: The Financial Conduct Authority and the Prudential Regulation Authority

Status disclosure

Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England No. 9740322. Registered office: 1 Churchill Place, London E14 5HP.

Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: