Confirm it's you with a PINsentry card reader
With the new way banks are helping protect you from fraud, you’ll sometimes need to confirm it’s you when you pay for things online – whichever credit or debit card you choose to use.
If you’ve used your card to shop online recently, but haven’t downloaded our app or given us a mobile number, we’ll send you a PINsentry card reader – you don’t need to request one. Here’s how you can use it to verify your online purchases.
1) Start by adding your Barclaycard details as your payment method (you may already have this set up). A window will appear on your screen. Choose ‘PINsentry card reader’ and hit ‘Next’. You’ll be given an eight-digit code that you’ll need in a second.
2) Slide your card into the PINsentry, chip-end first. Then press ‘Respond’ on the keypad.
3) Type in your card’s PIN into the PINsentry and press ‘Enter’. You’ll then need to enter the eight-digit code given to you by the verification window on your screen. Press ‘Enter’.
4) Your PINsentry will show you a new eight-digit code. Enter this into the space shown on the verification screen and press ‘Submit’. When you get the all clear, you’ll be taken back to the website to finish paying.