How am I protected against fraud on contactless payments?

Barclaycard customers are financially protected against genuine credit card (Chip  PIN and contactless payments) fraud.

From time to time, we may call you to ensure that the spending we are seeing on your account is genuine. These calls have nothing to do with your credit worthiness - we are simply trying to ensure that the person using your card is you.

If you suspect there has been Fraud on your account please contact us immediately on 0333 200 9090. Find out more about call charges. We also offer a Next Generation Text or SignVideo service. For more information, visit

If your card is lost or stolen, please contact us immediately on 01604 230 230 or +44 1604 230 230 if you're abroad. Find out more about contactless payments.