Barclaycard customers are 100% financially protected against credit card fraud (for both Chip & PIN and contactless payments). As long as you haven't been negligent (for example, disclosing your PIN), you're not liable for any fraud which may take place on your account.
From time to time, we may call you to ensure that the spending we’re seeing on your account is genuine. These calls have nothing to do with your credit worthiness – we’re simply trying to ensure that the person using your card is you.
If you suspect there’s been fraud on your account, please contact us immediately on 0800 151 0900. Find out more about call charges. We also offer a Next Generation Text or SignVideo service. For more information, visit barclaycard.co.uk/accessibility
Find out more about contactless payments.