If you've requested more than one code please wait a few moments to make sure they have all arrived. You'll then need to start again, requesting another code. Be sure to enter the new one, rather than any of the previous codes as those won't be valid anymore.
If this also fails, please call us on 0800 161 5300 (from a landline), 0333 202 7900 (from a mobile) or +44 1452 828 001 (from abroad) and a member of our team will be able to help you. The line is open 7am - midnight, 7 days a week (call charges may apply). We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility.