I submitted my verification code, but nothing happened. What should I do?

If it's been a few minutes and nothing has happened, please close your browser and restart the process in a new window.

Your first code will be invalid, so be sure to enter the new one-time verification code when it arrives.

If this problem continues to happen call us on 0800 161 5300 (from a landline), 0333 202 7900 (from a mobile) or +44 1452 828 001 (from abroad) and a member of our team will be able to help you securely access your account and reset your secure login details. The line is open 7am - midnight, 7 days a week (call charges may apply). We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility.