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If your device is broken, you can order a replacement by calling 0800 151 0900. Call charges may apply.
What is Barclaycard Secure?
If I'm not asked to confirm its me when I'm shopping online, who is responsible for any fraudulent transactions?
What if I'm unable to confirm it's me using Visa Secure when I'm shopping online?
How do I unlock my Barclaycard PIN?
What happens if I don't receive my PIN for my new Barclaycard?
What happens if I get my Barclaycard PIN wrong?
Do I need to replace the batteries in the PINsentry? What can I do if my PINsentry card reader's batteries are dead?
My PINsentry card reader says 'PIN locked', What does this mean?
How do I get another PINsentry card reader?
My Barclaycard is lost or stolen, what do I need to do?
I've received an email from you, how can I be sure that it's safe?
What's my Card Security Code?