Our online form is the fastest way to make a claim. We'll explain what we need at every step, and you'll be able to upload photos or digital copies of any supporting evidence we need.
If you use the Barclaycard app, you can make a claim. Simply click on the transaction you wish to dispute, select ‘Help with this transaction’ and follow the steps – we’ll explain what we need at every step.
We also offer a Next Generation Text or SignVideo service. For more information, visit barclaycard.co.uk/accessibility.