What happens if I want to cancel my Instalment Plan?

You can cancel your Plan for any reason by getting in touch on 0800 151 0900 or 0333 200 9090. Lines are open: 8am – 8pm, Monday to Sunday. Call charges may apply.

If you cancel your Plan, any remaining Plan balance will be moved to your standard balance, and charged interest at your standard rate.

If your Plan ends early, we'll refund part of your one-off fee, based on the number of Plan payments you had left.