I can't see my authorised user(s), what do I need to do?

"You'll need to send us all of the details you'd like to query in a secure message, so we can take a look at this for you.

If you’re not already, log into or register for Barclaycard online servicing.

Once you’re logged in, select 'Secure message centre' under 'Help' in the top menu."

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