From time to time, the online PIN service may be temporarily unavailable due to recent activity on your account. This is most likely a temporary measure, to ensure we protect you from any potential fraud. The Instant PIN service may become available to you again shortly, so the next time you log in to your account, you can check it again by selecting, 'View your PIN securely', which you'll find under 'Accounts & services' in the top menu.
However, to help you get up and running again, if you need your PIN now, please contact our Customer Services Team.
We apologise if this is inconvenient, but we take your online security very seriously, and sometimes withdraw services to ensure your account is fully-protected at all times.