I can't see my authorised user(s) in Barclaycard online servicing, what do I need to do?

You'll need to send us all of the details you'd like to query in a secure message, so we can take a look at this for you.

If you’re not already logged in, you can do this by registering for, or logging into Barclaycard online servicing.

Once you’re logged in, select 'Secure message centre', which you'll find under 'Help' in the top menu.

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