My credit limit has been increased but I don't want the new limit, what should I do?

If you don't want us to increase your limit, or you want us to reduce it, that's no problem. Just let us know using the ‘chat’ feature in the Barclaycard app to raise a query. We'll then do our best to help. 

Just so you know, you can also use the chat function in the app to manage your credit limit increase notification preference whenever you like.

Open or download the app and tap ‘Contact us’ on the help page.

You can request a higher or lower credit limit online too. Just follow the instructions on the 'Changing Your Credit Limit' page. Let us know what you'd like your credit limit to be, and we'll see what we can do. Or if you'd prefer, you can ask us to do this over the phone by contacting our Customer Services Team.

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