My credit limit has been increased but I don't want the new limit, what should I do?

If you don't want us to increase your limit, or you want us to reduce it, that's no problem. Just let us know by sending us a message in the Barclaycard app. We'll then do our best to help. 

Just so you know, you can also send us a message in the app to tell us your preference for receiving credit limit increase notifications at any time.

Open or download the app and select ‘Help’.

You can ask for a higher or lower credit limit online too. Just follow the instructions on the 'Changing Your Credit Limit' page. Let us know what you'd like your credit limit to be, and we'll see what we can do. Or if you'd prefer, you can contact us to do this.

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